Commerce · Shipping
Every parcel
in sight
For e-shops shipping with Packeta or GLS. A shipment is created from the order in one click, its status updates on its own and the customer gets an e-mail when it matters.
- Shipment and label straight from the order detail
- Carrier status every 15 minutes
- Cash on delivery marks the order paid once delivered
No credit card. Up and running in 5 minutes.
- Mon 14:12CreatedLabel stored · tracking e-mail sent
- Mon 16:40Handed overHandover protocol #128
- Tue 09:05In transitPrague depot
- Tue 13:22Ready for pickupZ-BOX Prague 4, Budějovická · customer e-mailed
- Wed 08:47DeliveredCOD CZK 890 recorded on the order
- Packeta and GLSShipments, labels and tracking through the carrier API.
- Shipping ratesBands by country, weight and order value.
- TrackingParcel status and event history without logging in to the carrier.
- Carrier invoicesCSV import and a check of what the carrier bills.
Why shipping in BizKitHub
Stop switching between your shop and the carrier portal
Parcels in the carrier portal, orders in the e-shop and "where is my parcel?" questions in your inbox. BizKitHub keeps the shipment on the order from label to delivery.
Today
- You retype the address and COD into the carrier portal
- You learn the parcel status when the customer asks
- You match collected COD to orders by hand
- Nobody checks the carrier’s invoice
With BizKitHub
- The shipment is prefilled from the order’s shipping method
- The customer is e-mailed on dispatch, pickup and delivery
- COD is recorded as a payment once the parcel is delivered
- An invoice import shows unknown and double-billed parcels
Shipping methods
Shipping rates that handle any basket
Each shipping method has a rate table with bands by country, order value and weight. Free shipping is a threshold per country and customer segment. The system warns you about gaps and overlaps between bands.
- Retail, wholesale or specific customer groups
- Linked payment methods and checkout visibility
- A default carrier API account for new shipments
- Your own methods too, such as personal pickup
| Country | Value | Weight | Price incl. VAT |
|---|---|---|---|
| CZ | CZK 0–∞ | 0–5 kg | CZK 79 |
| CZ | CZK 0–∞ | 5–10 kg | CZK 119 |
| SK | EUR 0–∞ | 0–5 kg | EUR 3.90 |
| CZ | CZK 0–∞ | 10–15 kg | CZK 169 |
Shipments and tracking
Spot a problem parcel before your customer does
Parcel status is fetched from the carrier every 15 minutes and moves the order status along. A parcel that gets stuck or comes back is flagged and you are notified. A manual status with a reason overrides the carrier until you resume tracking.
- Bulk-create shipments and download labels as one PDF
- Handover protocol for the carrier’s driver
- Labels and GLS proof of delivery stored on the shipment
- Carrier API log for troubleshooting
- GLS 6230418791Order 2026-1166 · Ostrava4 daysNot handed over
- Z 4120 8811 02Order 2026-1143 · Z-BOX Brno8 daysNo movement
- Z 4120 8790 44Order 2026-1129 · PlzeňyesterdayNot picked up
- GLS 6230418650Order 2026-1117 · LiberectodayReturned to sender
Carrier invoices
Pay only for parcels you actually sent
Upload the CSV export of a carrier invoice. Columns for tracking number, price and weight are detected automatically. Every line is matched to a shipment, and you see the carrier’s price next to the shipping the customer paid.
- Unknown parcels and parcels billed twice
- Billed weight higher than you declared
- Parcels from the period that no invoice bills
- CSV in UTF-8 or Windows-1250, surcharges are summed
What it does
Shipping from checkout to the carrier invoice
One-click shipment
Carrier, service, pickup point, weight and COD taken from the order.
Labels
Preview, print and download. Every label is stored with the shipment.
Customer e-mails
Tracking number on dispatch, then pickup, delivery and problems.
Cash on delivery
Once delivered, COD is recorded as a payment and the order marked paid.
Alerts
Not handed over in 3 days, no movement in 7, not picked up, returned.
Manual status
For example handed over in person, with a reason and an optional customer e-mail.
Order cancellation
Parcels waiting for pickup are cancelled at the carrier automatically.
GLS pickup points
Search ParcelShops and lockers in the admin and over the API.
Webhooks
shipment.created and shipment.state_changed events for your systems.
Getting started
Your first shipment today
- 01
Add a carrier API account
Packeta or MyGLS credentials, verified right away.
- 02
Set up shipping methods
Rates, countries, free shipping and the default carrier account.
- 03
Create a shipment
From the order detail, in bulk from the list, or while packing in fulfillment.
Who it is for
Who gets the most out of shipping
Pickup-point e-shops
Packeta points and Z-BOX lockers, with alerts for parcels nobody collected.
Cash on delivery
COD is matched to the order after delivery with no manual work.
Wholesale
Separate rates and free shipping just for wholesale customers.
Selling to Slovakia
Rates in euros and GLS pickup points in Czechia and Slovakia.
Connections
Carriers connected over API
PPL, DPD and Česká pošta (Czech Post) are not supported yet. Those integrations are in progress.
- Packeta (Zásilkovna)
- GLS (MyGLS)
- Webhooks
- REST API
Connected modules
Runs on the same data as the rest of your company
Fulfillment
Pick & pack queue, labels and carrier hand-over.
Orders
The whole order lifecycle, from cart to payment and dispatch.
Cart & checkout
Cart, shipping, payment and discounts as a ready API.
Payment gateways
GoPay, Comgate and Stripe. Cards, transfers, recurring.
Complaints & returns
Complaints and returns with history, files and deadlines.
E-shop
Headless e-shop over API. Your frontend, our backend.
Frequently asked questions
Common shipping questions
Which carriers do you support?
Packeta and GLS via MyGLS: shipments, labels, tracking and, for GLS, proof of delivery. PPL, DPD and Czech Post are not supported yet. You can offer them as a shipping method, but you create those parcels outside the system.
How often is the parcel status updated?
Every 15 minutes. You can also refresh it by hand from the shipment or order detail.
Which e-mails does the customer get?
A tracking number e-mail on dispatch, then e-mails when the parcel is ready for pickup, delivered or has a delivery problem. You can resend the tracking e-mail.
How does free shipping work?
Set an order value threshold per country and customer segment. It applies to shipping methods marked as eligible for free shipping.
What happens when a parcel comes back?
The shipment is marked returned, you get an alert and the goods go back into stock. For an unpaid order the reservation is released.
Ship parcels without retyping addresses
Create a free account, connect Packeta or GLS and create your first shipment from an order.